![]() ![]() ![]() ![]() Note If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. Add the mailbox under People I am a delegate for. To open the shared mailbox, click Accounts on the Tools menu, click Advanced, and then click Delegates.This method can also be used when you have full access permissions to a mailbox.This method is best used when you are a delegate for another user's mailbox or when you have permissions to several folders in a shared mailbox.Method 2: Add the mailbox under People I am a Delegate for To open the shared folder, click Open on the File menu, and then click Other User's Folder.This method is best used when you only have to open one main folder that is shared with you, such as the Inbox, Calendar, or Address Book.There are three methods that you can use to open a shared folder or a shared mailbox: ![]()
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